Showing posts with label Australia. Show all posts
Showing posts with label Australia. Show all posts

Thursday, 6 November 2014

The Web Accessibility National Transition Strategy


If you go to the Australian government’s website for the National Transition Strategy you will be greeted with pages of boring government-speak about:

“improved web services”
“the provision of information and services online”
“an important milestone for government”
and “whole-of-government”.

It’s very nice of the government to provide all this information but it is a lot to wade through. Luckily for you, I’ve already done it and tackled the seaweed. And, I've found the pretty shells that you’re really interested in.
 

Here we continue the three-part series on e-accessibility and how you can make your content user-friendly for all abilities, by Perth-based contributor Monica (@thebigmeeow).
 

So let's begin. Here’s what you need to know:


The final goal

All government information that is online will be accessible. How accessible will it be? It will be AA level of WCAG2.0 (for more information about WCAG2.0 check out my earlier post).
 

The levels of WCAG2.0 are like health insurance. A level is your basic cover: dental, optical, and a shared room in hospital. AAA is the 'top-of-the-wazza' chiropractic, homeopathy, no-gap physiotherapy, hip replacements AND maternity, and a private room with your own butler in hospital.
 

The AA level is the middle ground. You get a good selection extras (though not the hip replacements or maternity care) and if you pay a slightly larger excess you can have a private room in hospital – sans the butler.
 

So the final goal for the National Transition Strategy is that most people, with most disabilities, can access government information and services online.

Image of a flow chart for the National Transition Strategy. A full text description is available at http://www.finance.gov.au/publications/wcag-2-implementation/ under the heading "Work Plan"
WCAG 2.0 National Transition Strategy (image format). Source: finance.gov.au/

Government agencies and departments are expected to consider universal design and web accessibility when commissioning future websites, web applications, and other online content



At a minimum



On every government website, some information is more important than others. This information must be compliant with AA level even if the rest of the site isn’t. This includes:
  • contact details;

  • information about the organisation or department, including its role and any relevant legislation;
  • the organisation or department’s functions, structure, key personnel and services;

  • current information about citizens’ responsibilities, obligations, rights and entitlements (benefits, etc.) in relation to government assistance;

  • current public notices, warnings and advice.

If you want to know about the specifics of how to make this information compliant, then I suggest you watch our web accessibility training videos:



If you’re a third party delivering government information and/or services then your online content needs to be compliant too.


The 2012 review

In 2012 the Department of Finance reviewed the progress of the National Transition Strategy. While there had been improvement in the accessibility of some online content, the general conclusion was that most departments will not achieve AA level compliance by the end of 2014.
2012 review statistics shown as images. For full text go to http://www.finance.gov.au/agimo/web-accessibility-national-transition-strategy-2012-progress.html
Depressing statistics with a positive spin. Source: finance.gov.au/



Given the slow progress of agencies and departments adopting the new standards, the report listed eight priorities for departments to achieve before the end of 2014; even if they can’t achieve full compliance. These are:
    1. Complete any remaining audits of the number of websites and web applications, including those provided by a third party.
    2. Complete conformance assessment of all websites and web applications currently unassessed.
    3. Assign a WCAG 2.0 upgrade priority to all websites and web applications , with priority on the minimum online content requirements.
    4. Deploy accessibility conformance testing tools and, where required, external testing services to compliment agency capability.
    5. Review accessibility action plans addressing upgrade priorities, alternate access methods, maintenance and monitoring practices.
    6. Update agency web policies to provide for WCAG 2.0 conformance for all websites and web applications.
    7. Release progressive accessibility enhancements to their web environments as they are developed.
    8. Maintain a program of education and training for agency staff on accessible authoring practice.
       

      Some handy tools

      Feeling a little despaired? Want to throw the whole project out the window? Well, we’ve all been there. I suggest you get yourself a nice glass of wine or cup of coffee or pot of tea or pitcher of milk or whatever you drink when relaxing, and browse the useful information and tools I’ve found while poking around the WWW.

      AccessAbility

      WCAG2.0 information and resource page for Pennsylvania State University. Includes a breakdown of the guidelines, common tools, testing, and troubleshooting.
       

      ADOD Project

      The Accessible Digital Office Document Project, developed by The Ontario College of Art and Design University jointly with the Government of Ontario and UNESCO. Includes comprehensive instructions for creating accessible digital documents using any software including Microsoft Office, Google Docs, Open Office, Adobe and more.
       

      Chrome Shades

      A screen reader emulator for Chrome.
       

      Fangs

      A screen reader emulator for Firefox.
       

      Access iQ

      A social enterprise started by Media Access Australia. Includes training, resources, news and events.
       

      Stamford Interactive

      Variation on marketing consultants. Includes some handy WCAG2.0 resources.
       

      Vision Australia

      Not-for-profit organisation working for and with people with vision impairments. Includes training, resources, tools, and an excellent blog.
       

      Web Accessibility Checker

      An online tool that reviews your existing website and provides a basic web accessibility report.
       

      Web Accessibility Evaluation Tools List

      Accessibility service provider operated by Utah State University. Includes articles, resources, newsletter, a blog, and for Utah residents – training and consulting services.
       

      Web Accessibility Evaluation Tools List

      A list of evaluation tools for online programs and content. Hosted by W3C.



      Join me for my next Blog - Part 3 of Accessibility is Everywhere where we get up close and personal.




      About The Copy Collective

      The Copy Collective is a cloud-based, teleworking business with 80 freelancers, of diverse backgrounds, working in seven countries. The company's five employees are located in Sydney and Perth.
       

      Website: http://www.thecopycollective.com/
       

      For more details contact Maureen Shelley 0412 741186 or mshelley@thecopycollective.com
       

      For interviews contact Dominique Antarakis 0409 911 891 or dantarakis@thecopycollective.com

      Wednesday, 10 September 2014

      Marketing your book (Part 9)

      You have written your book, it's been published in print and you have 700 copies on a pallet in the garage plus you've just listed the book on Google Play, Amazon and in iBooks. Now you are waiting for the sales and royalties to roll in - right? Ah, no - that's not how it works.

      Picture of Boromir from The Fellowship of the Ring with the text "One does not simply become popular overnight".
      "One does not simply" meme. Source: http://www.mememaker.net/

      As I tell our authors, writing and publishing your book is the easy bit, now the hard work starts with marketing. 


      Back in the day, authors had publishers who would take them on publishing tours and spend $30,000 on a marketing plan for each release. And that still happens. There are authors who have those services available to them. However, these days most authors do their own publicity, especially if they want to make any money.

      If you've received a $15,000 advance for a 10,000 print run from a major publisher, congratulations and we'll say good bye here. If you're still with me, let's get down to taws.

      I'm assuming you've taken my advice and have a good author photo, a readable blurb for your book and social media assets developed. If you don't have social media assets let's start with the basics.

      Social media assets

      You need a website dedicated to your book, a Facebook page, and a Twitter account as a minimum. Depending on the book (cookbooks - think Pinterest, young adult - think Tumblr, business - think LinkedIn) you will need other assets. Stay with the mainstream social media mentioned above and/or Google+, Instagram, and YouTube because your time is limited. 
      You can only manage a certain number of accounts well with the time and resources you have.

      Consider using Hootsuite to manage your social media so that you can automate the scheduling of your posts. Use the strengths of your social media assets: share links on Twitter (they get a greater click-through rate), pictures on Facebook and videos on YouTube.

      Once you have your assets, you need to maintain them. Try to tweet every day, Facebook once a day, update LinkedIn twice weekly and blog once a week. Add your Twitter feed to your website, so the content is constantly being refreshed (Google loves fresh content).

      Add a Google Analytics code to each page of your website so that you can track and analyse your traffic easily.

      The great news about all these assets is that they are free to create and operate. You only start adding costs once you start advertising, which I recommend but only once you have all your social media and other digital assets working for you.




      Social media is everywhere - so you can be too.

       

      Other digital assets

      As an author there are some great sites devoted to books where you can create an account and get your books reviewed. In fact, there is an entire industry devoted to just that. goodreads is essential. It's free to create an account and you can add that great author photo, your bio and write a blog that could reach 30 million book lovers. There are other sites but goodreads is a great place to start. 

      Your book's website

      Your website is a salesperson who works 24/7 and doesn't take sick leave. It should be as slick as you can make it. Have a look at the sites of other authors in your genre for what works. Huffington Post surveyed its readers for their favourites and never underestimate the power of independent bloggers and reviewers - they will link to your website.

      Blogging

      Now that you are an author, you should make it a goal to write a blog post each week. If you have a WordPress website or blog site, you can put the goal in the settings and it will remind you to post a blog via email.

      Content for social media and blogs

      Clearly, if you have speaking engagements, book signings or launches you will write about these. You should also have a friend take photos of you signing books and speaking, so that you can include them in your posts. 

      But what happens when you run out of ideas? Firstly, sit down and write out 10 blogging topics and set yourself the task to write one a week. Next, use the tools built into HootSuite and other sites to curate content for you. Enter a list of key words and it will suggest content for your to post from others. Follow key accounts on Facebook and Twitter and repost and retweet their content: it gives you content for little effort and the other account may return the favour and share something of yours.

      For your blog topics think about things that will interest your readers - where did your characters come from? How did you work out which topics to address in your business manual? What is it like being an author? People are interested in your story. So tell a story about writing the book or how you became an author or what prompted you to write the book. Use storytelling, similes (phrases that use the words 'like' or 'as'), active language, metaphors and detailed examples. These techniques will make your posts more interesting. 

      Speaking engagements

      Black and white image of a typewriter with the text "meet the author".
      Libraries often host "Meet the author" events.
      Source: www.eastlakelibrary.org/
      Offer to speak at your local writers group, editors society, service club or any other group you think might be interested in your topic. Contact your local council about "Meet the author" events at public libraries.
      Visit your local bookshop and see if they will have you speak at one of their author lunches. Browse your local Meetups for groups that may like a guest speaker. 

      Try and line up at least 12 speaking engagements a year. Aim to sell a set number of books each time you sell. After a few speaking engagements, you will be able to gauge how many books you sell on each occasion. If you sell 20 books each time you speak, then you will need to have 35 speaking engagements (almost one a week) in a year to clear those 700 books out of the garage. 

      Join societies

      In every state in Australia there are societies of authors and publishers, writing centres, book clubs and writers festivals. Get involved, take a stand or stall at any relevant conferences where you think your book might sell.

      General publicity

      Write a media release for your book launch. Send it to your local paper as well as the major metro dailies as well as bloggers and relevant sites for your topic. Provide professional photographs of you and images of your book cover. Use a wire service such as AAP Medianet or PRWire to distribute your release (this will cost money). If you don't have a budget for a paid service use one of the free PR newswire services. At the very least, get your release indexed by Google News

      Knock on doors

      It's not very likely but you can try the direct approach to getting your book in bookshops. Try Readings, Gleebooks, Dymocks (try your local Dymocks first), and independent book stores (check the directories hosted by Australian Independent Bookseller and Danny Yee).

      Use a distributor

      If you have a print book, send your book to a distributor. Dennis Jones & Associates is the most used service in Australia but you can also try Macmillan Distribution Services, Australian Book Group and United Book Distributors. If you have a specialist topic  that you can approach (like Koorong for Christian resources or Co-op for tertiary education).

      If you have printed your book through a print on demand service such as Lulu or Blurb, they too will have distribution services that you can pay for.

      Marketing calendar 

       

      Now you have all your assets developed, your distribution plan in place and a few dates for conferences and speaking engagements plus all those commitments to tweet, post, and blog and vlog (video blogging). Organise all your commitments into a Google Calendar (another free asset). Input your daily, weekly, monthly and ad hoc commitments. You will soon find that you have something penciled in for most days/weeks.

      Stylised graphic of Google Calender.
      Google calender synchronises across multiple platforms and devices. Source: blog.smartvisite.com/

      That sounds daunting but if you aim to be a full time writer, then you'd better get used to putting yourself into the public gaze to vend your wares. 

      And the best-selling tactic?

      The very best thing you can do to sell your first book, is to write and publish your second. Think of it as renewing your product line. We all want the latest, the freshest and the most up to date, however, if we can get a bargain we might very well buy an older model. Game of Thrones didn't become a hit in the first season. Some people are catching on now and Season 1 is selling well in iTunes.


      If you've got this far, congratulations! You are well on your way to being a successful published author. We wish you all the very best and hope that you become a household name or at least sell all the books you have printed.

      Red Raven Books is the publishing and imprint arm of The Copy Collective. Find out how we can help you today.

      Friday, 8 August 2014

      Selecting your publishing platform for your next book (Part 8)

      You’re almost there! You’ve written the work, laid it out and now you need to get it out. But how? Maureen Shelley shares her research on publishing platforms in part 8 of Blog series “10 Simple Steps to becoming a successful published author.”


      Print, digital or POD?

      Once, it used to be easy. You could print or you could go digital. Now, you can print, go digital, go a bit each way with short print runs and print on demand (POD). Do it yourself, contract it all out, contract out a bit or contract a lot. It is up to you. Never have so many people been publishing books and never have there been more choices available to the would-be author to get their manuscript before a reading public.

      Printing in Australia

      We use and recommend Griffin Press in South Australia. They are a traditional printer with some extras for small publishers (like us), self-publishers and big publishers. People always want to know what it will cost to print their book and the answer is "it depends". It depends on book length, size, paper chosen, cover stock chosen - even the size of your margins can make a difference (larger margins equals more pages). 
      A screen capture of the "Request a Quote" page at griffinpress.com.au
      Self-print options available at Griffin Press. Source: www.griffinpress.com.au

      So let’s say you have 
      1. 316 pages 
      2. in a Trade B format paperback 
      3. with gloss cover (matte is more fashionable but it scratches more easily)
      4. with book cream pages 
      For 1000 books that will cost you around $5 a book.

      Now, you can get a quote out of China for about $2 a book for the same format manuscript, however it will cost you $3 a book to ship it to Australia. That will still cost you around $5 a book.

      It will cost you more if you want proofs rather than just checking a PDF file and it will cost you more if you ship stock to more than one "drop" (address).

      You then have to store your books where they won’t absorb damp, smells (cigarettes, open fires, factories etc), or be attacked by insects or rodents (so maybe not the attic, basement or garage - unless they are clean, dry, airy vermin-proof areas). 

      If you must store your books in the garage, put your cartons on a plastic pallet - they at least won’t absorb damp from the ground. You can buy plastic pallets from eBay or Gumtree.

      Our recommendation is to print in Australia if you have a ready-made audience. If you are well known - even if it’s in your own niche - you have an audience already. If you then market to that audience, you should get sales and hopefully can move 1000 books inside of a year.

      The books that sell the most in Australia are children’s books (however, they tend to have a lower cover price so the authors may earn less than writers for the general market with a higher price) and tie-ins to movies and TV programs (good luck with that). 

      Female authors tend to do better with cookbooks and diet books, unless you are Mem Fox or writing romance novels. Andy Griffiths probably sells more books in Australia than any other Australian author but they’re cheaper so Andy may not earn quite as much as Matthew Reilly (I don't actually know, this is a guesstimate based on reported sales).

      If you write a book that can be used in schools, you will have a much better chance at success. Around half of Australia's reported $2 billion+ publishing industry is for publications in the education sector.

      You can view monthly top seller lists at Nielsen BookScan to get an idea of what is selling locally, who is writing them, and the retail price at local book shops.

      A screen capture of the "Hot 10" page at nielsenbookscan.com.au
      Top 10 selling books in Australia, retrieved 1 August 2014. Source: www.nielsenbookscan.com.au/

      So, if Andy, Mem and Matthew are selling (say) 40,000 books each, you can expect to sell 400. If you have an audience or have created an audience, you may sell a print run of 1000. A best seller in Australia is 3000 sales or better.
      Let's say your book will cost between $5000 and $10,000 to produce 1000 copies:
      • $5 to print the book 
      • plus up to another $5 per book in editing, proofing, design, typesetting, and other expenses
      Of those 1000 copies you may sell 400 for $19.95. So your $5,000 to $10,000 investment will net you $7,980. 

      However, you could be the author that sells 990 of your 1,000 print run (10 copies for deposit at the National Library of Australia, some sold through marketing, and the copies your mum buys for Christmas presents) and you’ve made between $9750 and $14,750 profit. Start to do that twice a year and you have the beginnings of a new career.

      In addition to sales, your book may also be purchased by public libraries and the Public Lending Rights (PLR) scheme may apply. If you strike gold and your education-related book is picked up and used as part of the National Curriculum, then the Education Lending Rights (ELR) may also kick in. These schemes are administered by the Ministry for the Arts, a part of the Australian Attorney General’s Department. Guidelines can be found at the Ministry for the Arts webpage.

      Your decision to print should be carefully weighed. On the one hand, you are taking a risk. However, you will control your sales and distribution and, if you are a self-published author all of the money from sales (less your costs) is yours to keep. If you do want to print in Australia, then Griffin Digital can do short runs if you don't want to commit to more than 500 books.

      Digital

      Using a digital format to produce your books is a no-brainer. There really isn’t a good reason to not produce a digital version of your book. The difficult part is to decide what formats to publish in and whether you will do it yourself or contract out part or all of the effort. I discussed preparing your digital file in Part 7 of this series.

      PDF

      A PDF is the easiest, simplest and cheapest form of digital publishing available to you. You can write the book yourself, use an online program to undertake editing or proofing (some are even free to use) and you can then convert your manuscript by printing to PDF in your word processing program. 
      You then have an ebook that you can give away, send to people who subscribe to your blog or sign up on your website (assuming you are marketing some other product), or upload to a platform such as Scribd. If you give away your book, you can upload to Scribd immediately. If you want to sell it, you will need to go through one of their digital publishing partners: 

      SmashWordsINscribe DigitalBookBabyDraft2Digial

      If you have ecommerce on your website, you can take payment for your book and provide the PDF as a down-loadable file once payment is made.
      You can also sell your PDF ebook through platforms such as those used by Scribd or through Vook or IngramSpark.

      Conversion and distribution platforms
      If you don't want to convert your Word doc to an ebook version yourself, there are platforms that will do it for you. This is a small selection but they offer some of the largest distribution networks with up to 39,000 outlets around the world.

      Popular conversion/distribution platforms
      Platform
      Your share
      Fees
      60% of list = 85% net royalties
      $0 to $249+, cover design $149 - $279
      100% of net royalties
      Free basic package, premium packages from $49 to $349. Booktango is part of AuthorServices, which is a division of Penguin Books.
      60% of list = 85% net royalties
      No fees but retain 30% for US tax if not from US unless a signed W8-BEN form is lodged (Australia & NZ have tax agreement with US), free ISBN
      ??
      “flat fees per title distributed & a small revenue share per title sold”
      40% of list/agency price
      $25-$49 per eBook plus $12 per title per year - dearest but also can be paired with POD (print on demand); it also distributes to the most outlets
      60% of list = 85% net royalties
      No fees, free ISBN
      60% of list = 85% net royalties
      No fees

      Free conversion tools
      There are tools that allow you to convert your word processing file to the popular formats for free. They tend to be a bit fiddly but if you have the time and are prepared to be patient, then you can convert your files yourself and upload to the popular stores yourself:
      • Amazon, for Kindle - still the category killer
      • iTunes - Apple's iBooks are getting more popular
      • Google Play - PDF, ePub or .ASCM (Adobe's format with DRM)
      You will want - as a minimum - a version for Kindle AZW, iTunes (ePub) and Google Play. You may also want versions for Sony LRF, eBook FB2, Microsoft LIT, and TCR (Symbian platforms). 

      The Calibre open source program can be used for DRM-free (digital rights management-free) books and you can use the free converter at Online Convert to produce most popular formats. Both these sites request donations. Online Convert has a paid premium service as well. Zamzar also converts one ebook format to most others and is a free service.

       

      Direct digital services

      Amazon really created the ebook market. The Kindle (love it or hate it) is still the best-selling e-reader and some authors make a living through just listing with Amazon. If you choose to publish exclusively with Amazon you will earn higher royalties (70% net instead of 60% or less). Publishing in the Kindle format is complicated (I've done it) but Amazon have excellent resources for self publishers. 
      If you just want to publish in iTunes and your books need colour images, then I would recommend using iBook Author. It is free but you will need a Macintosh computer. Apple provides excellent resources for the self-publishing author but if you publish directly with Apple you can't sell your book anywhere else. You can give it away, though. Authoring with the iBook Author is a “drag and drop” experience, particularly if you have multimedia that you want to include.
      Apple - Book Creator (for iPad) ($6.49)
      If you don't have a Macintosh computer but still want to publish directly to iTunes, you can use an app on an iPad called Book Creator. It will produce a reasonable book that can be published to the iTunes store and will be available for sale or distribution. It is better for short books such as picture books for children or self-help books (not so much for 52,000 word novels) and you can incorporate both video and audio into your book. More than 5 million books have been published with Book Creator, so it is well worth trying.
      To publish directly with Google Play you need to create a Google Partner Account. Google accepts PDF and ePub formats and provides a step-by-step process for authors and self-publishers. After establishing your account and sorting how you'd like to be paid and where you’d like to sell your book, you can list your book in Google's book catalogue, set your price and distribution and then upload the book.

       

      Print On Demand (POD)

      Print on demand services enable your books to be listed as “in stock” or “available now” in online stores. There are a lot of POD services out there. I'd recommend you look at three: Lulu, Blurb and IngramSpark.
      Lulu has been in operation since 2002, which is a long time in the POD space. Lulu lets you set up your account for free. It has a slightly different take on fees. Lulu takes a “base price” deduction from your RRP (the cost of producing the book), as well as a “share”. However, it claims that authors receive more net than if they print with Amazon, Barnes & Noble or Ingram. These three publishers all charge less to produce the book but they have higher distribution fees. While the POD prices for Lulu are reasonable (about $10 a book), in the past shipping was a killer and often left a book costing as much or more than it would cost to print in Australia. However, Lulu now have print facilities in Australia and this is less of a problem.
      While the Blurb POD book costs more (about $11 to $12 for a 200-page book printing 1000) it allows for much more flexibility than the usual self-publishing service. You create one file and Blurb converts it to PDF, fixed format ebook and POD book. You can sell through Blurb, your own site or Amazon. This is a great platform for photo books, coffee table books, art books or similar. If you want a straight black print on book cream paper, there are cheaper options but perhaps not those that are as easy to use or as flexible.
      While IngramSpark is probably one of the most expensive options it also has the greatest reach. You can produce an ebook and a POD book through Ingram. If you produce your eBook and POD book at the same time, the set up fee is $49, however, if you order 50 books for your first print run the $49 fee is refunded. If you print 50 books of the one title and ship to a single address, the $49 is recredited to your credit card. If you choose IngramSpark, your book (eBook and POD) will be available in 39,000 outlets. That is as good as it gets. What you need to decide is whether you are prepared to put all the “publishing” in the hands of one partner and collect a lower net revenue or whether you want to do more of the leg work and receive a bigger share of your list price.



      Personally, I think that it is better to put more of your time into marketing your book than distributing it so my recommendation is to go with IngramSpark. 

      If you work with a company such as ours, we would put it through the publishers’ equivalent Lightning Source (also owned by Ingram, which is a big US publisher).



      Red Raven Books is the publishing and imprint arm of The Copy Collective. Find out how we can help you today.